Your Patient Journey with Us

We want you to be as informed and prepared for your surgery as possible. Here you can learn more about your pateint journey with us from start to finish. While there is a lot that goes into making sure your surgery and recovery go smoothly, these are the basic things you should know to be well-informed and ready for a successful procedure.

We know having surgery can be a stressful experience. Our hope for your experience with Integrated Surgical Services is that your care will be integrated, personalized and comfortable at each step of your journey with us.


1. Pre-Op

  • Receiver your welcome text and patient portal information.
  • Get a call from your nurse navigator to review your medical history and next steps.
  • Receive your patient rights and responsibilities.
  • Schedule your physical therapy appointments for post-op.
  • Get your prescriptions filled.
  • Get any needed tests and clearances prior to your surgery (if required).

2. Day of Surgery

  • Shower (no powders, lotions, etc.)
  • Do not eat or drink anything after midnight prior to day of surgery.
  • Arrive 1 and a half hours before your scheduled surgery time to prepare for your procedure.
  • At present, receive a COVID-19 test on the day of your surgery. If you are feeling sick on the day of your surgery, please contact us prior to coming to the center for surgery.
  • During your recovery, a designated family or friend will be allowed to join you in the recovery area as soon as possible. Inform that individual and our team.
  • Make arrangements for an adult to drive you home and stay with you for 24-hours post-op. Or, make a reservation in our Recovery Care Center, where you will receive one-on-one 24-hour nursing care.

3. Post-Op

  • Recover in the recovery room and receive one-on-one nursing care.
  • When you are awake and stable, you will be released to go home.
  • Receive your post-op instructions with your nurse.
  • Receive and review “Know When to Contact Us” procedures.
  • Receive medication and pain management instructions.
  • Receive post-op “check in” phone call the night of your surgery.
  • Attend your first physical therapy appointment and subsequent appointments.
  • Attend all of your physician post-op appointments.
  • Enjoy your recovery and improved health!